Frequently asked questions

#shipping

Yes, we ship worldwide wherever you are we’ll ship it to you. 

We always make a priority to ship your order fast. All products will leave our store within 1 to 5 working days. Depending on where you are in in world, you will receive your order within 2 weeks after your orders leave our store.

All shipping outside of singapore will have a tracking number for you to track. Please be patient as there might be delays with the shipping. If you still didn’t receive it within 60 days, contact us at we’ll sort it out for you. As all shipping will be insured for lost.

There are options like Ninja Van, Qxpress & Local Flat Rate for Singapore Address. And for International orders, we use UPS, DHL, FedDex and ARAMEX. You will also get a tracking number for your shipping.

#payments

We accept Visa & Mastercard Debit And Credit Cards, Bank Transfer and PayNow

We do not keep any of your payment details. We only use anti fraud payment gateway like stripe and smoovpay. And be rest assured that you’re 100% safe shopping at imprintedmansion.com

#orders&returns

Simply choose what you love to have, add to your cart and checkout with any of our payment methods available. And all you need to do is wait for your orders to reach your doorstep. 

Once payment made and you plan to change any order that you’ve made or cancel your order, simply inform us within 24hours. But if it goes beyond 24hours, changes or cancellation is not allowed, as your orders is being processed.

No, you can checkout as a guest. But we suggest that you do create an account with us. This will make it easier to get updated on your orders and also receive cashback credits.

All orders can be tracked at the link here>> http://woocommerce-365121-1137741.cloudwaysapps.com/track-order/ . You may also email us at sales@imprintedmansion.com

If you find that our products are damaged or is not what you ordered you must ship it back to us with the proper packaging to 134 YISHUN STREET 11 #04-167 SINGAPORE (760134)

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