OrdersAll orders made in our website are the property of Imprinted Mansion until payment is made to our account. After payment are made to Imprinted Mansion account, the Customer are required to contact Imprinted Mansion via email or mobile with your order number, date paid. All orders will be canceled within 14 working days of the day placed if no payment is received.
ReturnAll product sold by Imprinted Mansion are non refundable or exchangeable. Returns are only valid if Imprinted Mansions product is damaged, and the Customer is able to exchange to the same product purchased. No refund in cash is available.
Personal identification informationWe may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification informationWe may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
How we use collected informationImprinted Mansion collects and uses Users personal information for the following purposes:
- To improve customer service Your information helps us to more effectively respond to your customer service requests and support needs.
- To improve our Site We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To process transactions We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emailsThe email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.